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Gartner CEO Survey Finds Progress is the Prime Enterprise Precedence for 2024, Reaching Highest Degree in 10 Years


CEOs Recognized AI as Prime Theme of the Subsequent Enterprise Transformation After Digital

Sixty-two per cent of CEO’s chosen development as their high enterprise precedence in 2024, in response to a brand new survey by Gartner, Inc. That is the best stage since 2014, and a rise from final 12 months’s survey the place 49% of CEOs mentioned their high enterprise precedence was development.

“Together with the elevated give attention to development, the survey confirmed a comparatively weak place for value administration, suggesting that almost all CEOs and senior enterprise executives consider essentially the most difficult financial occasions are previous,” mentioned David Furlonger, Distinguished VP Analyst and Gartner Fellow.  “Now we have entered a part of rising enterprise chief confidence and enterprise technique re-launches.”

The 2024 Gartner CEO and Senior Enterprise Govt Survey was performed from July by means of December 2023 amongst 416 CEOs and different senior enterprise executives in North America, Europe, Asia/Pacific, Latin America, the Center East and South Africa, throughout completely different industries, income and firm sizes. The survey discovered that CEOs are entertaining a development mindset of their present setting (see Determine 1).

Supply: Gartner (Might 2024)

AI Is Fascinating CEOs

When requested about digital transformation, 34% of CEOs recognized AI as the highest theme of the subsequent enterprise transformation after digital, adopted by operations effectivity at 9%.

“‘AI’ is displacing ‘digital’ because the key phrase CEOs point out essentially the most, due in no small half to generative AI (GenAI),” mentioned Don Scheibenreif, Distinguished VP Analyst at Gartner. “The vast majority of CEOs surveyed consider that the AI breakthroughs of 2023 justified the tech sector hype. They’re counting on CIOs, CTOs or CDOs to unlock the worth of GenAI, exhibiting that it is a workforce effort when approaching these tasks and never only a top-down expertise.”

CEOs Should Method AI, Together with GenAI, With Warning

CEOs will not be deterred by any damaging prospects round AI, as 87% of CEOs agreed that the advantages of AI to their enterprise outweigh its dangers. One other 90% of CEOs agreed the concept that AI is an existential risk to humanity is hype and exaggeration.

Nonetheless, CEOs will not be approaching AI with a wholly optimistic outlook. Fifty-six per cent of CEOs mentioned disinformation, misinformation and deep fakes will create working issues. Twenty-nine per cent see constrained electrical energy provide and 53% see basic provide chain points as an issue, largely resulting from GenAI and the demand the expertise creates.

“CEOs ought to tolerate low-cost GenAI tasks,” mentioned Scheibenreif. “However they need to keep away from the temptation to try to management GenAI’s use from the centre. The thrill and vitality shall be nearly not possible to deal with.

“CEOs should let the hype cycle do its work for them. The trough of disillusionment in GenAI will arrive quickly sufficient – most likely earlier than the tip of 2024. CEOs ought to clamp down solely on experiments that they consider are harmful for the corporate’s repute and permit the herd to police itself this time.”

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